smtp 550 access denied by policy

[Hugo Aguiar]

Good to all

Today a customer opened a call with this problem

I did tests, I sent some emails and it did not give any problems.

more to him gave the following:

This message was automatically created by mail delivery software.

A message that you felt could not be delivered to one or more of its recipients. This is a permanent error. The following address (es) failed:

[email protected]

host mail3.example.ind.br [201.28.101.58]

SMTP error from remote mail server after initial connection:

Client host rejected: 550 Access denied by policy

 

[cPanelLauren]

Hello,


Based on what you've provided it seems that the recipient server is rejecting the email due to an ACL they have in place. There could be a number of reasons why this specific error message is received. The following thread has some useful information: here Bounce Back 550 Denied by policy

You may also want to request information from the remote server administrator on why specifically the mail was bounced.


Thanks!

 

[Hugo Aguiar]

[QUOTE = "cPanelLauren, postagem: 2556663, membro: 893463"] Olá,


Com base no que você forneceu, parece que o servidor do destinatário está rejeitando o e-mail devido a uma ACL em vigor. Pode haver vários motivos pelos quais essa mensagem de erro específica é recebida. O seguinte tópico tem algumas informações úteis: aqui Bounce Back 550 Denied by policy

Você também pode solicitar informações do administrador do servidor remoto sobre o motivo pelo qual o email foi devolvido.


Obrigado! [/ QUOTE]
Thank you, my problem was solved with the suggestion you gave me.

 

[cPanelLauren]

HI @Hugo Aguiar


I'm really happy to hear that! Please don't hesitate to contact us again if you have any other questions or concerns!

Thanks!