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SMTP Banner Issues, Shared IP

Discussion in 'E-mail Discussions' started by rligg, Jun 23, 2016.

  1. rligg

    rligg Well-Known Member

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    I have searched the forums but am still lost as to how to deal with this issue. I have Exim configured to automatically use a domains dedicated ip address in the SMTP Banner. That works fine.

    The problem is with my shared ip address. My shared ip address is not the same as the server ip. I have rdns setup for the shared ip.

    RDNS Entries(Just examples)

    server ip: 1.1.1.1.1 server.hostname
    shared ip: 1.1.1.1.2 shared.server.hostname

    The problem is Exim is using the server name instead of the shared ip name in the SMTP Banner. when sending mail.

    Naturally this creates a problem with some mail systems.

    So while cPanel/Exim properly assigns the ip/domain and the SMTP Banner. on dedicated ip, it does not for the shared ip. It uses the the proper ip, but defaults to the server name for the SMTP Banner.. Anyone know how I can fix this?
     
  2. twhiting9275

    twhiting9275 Well-Known Member

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    This is as expected, and shouldn't create any problems with valid mail systems.
    The SMTP banner is going to remain the same, whether or not you use the server io , or a dedicated one . It should never change.
     
  3. rligg

    rligg Well-Known Member

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    So there is no way to tell Exim to use: shared.server.domain for a specific shared ip?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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