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smtp conection error

Discussion in 'E-mail Discussions' started by DJEGHEL RACHID, Sep 30, 2016.

  1. Djeghel Rachid

    Djeghel Rachid Registered

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    Website Owner
    hello
    please my site web don't send email again and I have problem withe my SMTP mail service it stopped to work since last April
    when I migrate my site web to other hosting it work correctly
    and when i configure my gmail mail to send mail from my cpanel mail gmail cant contact my smtp server. and show thes message
    "[Réponse du serveur : Unspecified Error (SENT_EHLO): Smtp server does not advertise AUTH capability code(0) ] "
    best regards
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you provide some more details about how the script sends email? Is it using SMTP authentication? If so, have you reported the issue to your web hosting provider so they can take a closer look at the Exim logs?

    Thank you.
     
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