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smtp data timeout

Discussion in 'E-mail Discussion' started by Spokuz, Jan 15, 2007.

  1. Spokuz

    Spokuz Well-Known Member

    Apr 24, 2003
    Likes Received:
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    Lisbon - Portugal
    cPanel Access Level:
    Root Administrator
    Hi all:)

    We are having some major problems when sending mails.

    Some of our clients just cant send emails. We went to check the log and we ended up with this:

    2007-01-08 20:09:37 1H40ah-0004kX-Qi SMTP data timeout (message abandoned) on connection from (nome3979e8150f) []

    The techs at cpanel told us that must be a problem from the connection of the client, but we had the same client had another server in the same datacenter and this never happened. Also, the problem gets solved when we restart exim.

    We have mailscanner installed, but the problem also happened when we had it disabled. Is this an exim configuration issue? Should we reset exim to default? I also read of a guy who fixed this by rebooting the server (not shure how but...)

    What is the path? Any help will be greatly apreciated
    #1 Spokuz, Jan 15, 2007
    Last edited: Jan 15, 2007

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