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SMTP Error (550): Failed to add recipient

Discussion in 'E-mail Discussions' started by lephonghau, Sep 4, 2014.

  1. lephonghau

    lephonghau Registered

    Joined:
    Jan 26, 2013
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    cPanel Access Level:
    Website Owner
    When I try to send mails via any cPanel webmail cleint, I am getting the following error:
    SMTP Error (550): Failed to add recipient
    Help me!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    Your access level is listed as "Website Owner". Do you have root access to this server? If not, please report this issue to your web hosting provider so they can take a closer look.

    Thank you.
     
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