Hi, today I needed to reply to an important email and I have discovered that I cannot send any emails. I get this error sign:
SMTP Error (550): Failed to add recipient "x" (Outgoing mail from "x" has been suspended.).
I have a website, and this is my cpanel email address for my work. My web master is not answering/ replying and as mentioned, I cannot do anything with emails. I've spent half the day already searching the internet (as well as this forum) for troubleshooting. Bare in mind, I am not a web developer so please speak in english/ lamens terms.
I have logged in to my cpanel account but have not found anything (or dont know where to look) which will rectify the problem. On top of this, when I try to send a message to cpanel support, they're login screen does not acknowledge my password so I am not able to lodge a support ticket.
Any help will be appreciated.
Thanks.
SMTP Error (550): Failed to add recipient "x" (Outgoing mail from "x" has been suspended.).
I have a website, and this is my cpanel email address for my work. My web master is not answering/ replying and as mentioned, I cannot do anything with emails. I've spent half the day already searching the internet (as well as this forum) for troubleshooting. Bare in mind, I am not a web developer so please speak in english/ lamens terms.
I have logged in to my cpanel account but have not found anything (or dont know where to look) which will rectify the problem. On top of this, when I try to send a message to cpanel support, they're login screen does not acknowledge my password so I am not able to lodge a support ticket.
Any help will be appreciated.
Thanks.