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SMTP error from remote mail server after initial connection:

Discussion in 'E-mail Discussion' started by toad78, Mar 3, 2016.

  1. toad78

    toad78 Registered

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    Greetings,

    I'm a complete newb boob and have been given a job to find out why a server is being ambushed by spam. I get many of these results (look at attachment) with a variety of Sender addresses and receiver address. Because of these, we are unable to sent out tests on websites because the relay limit is hit.

    I do not know where to begin to find the source of the problem. The server is hosted by another company, and they are not able to help unless we pay then $$$.$$ a month to fully manage it.

    So I hope someone out there can help me to understand how I can find the culprit.

    Thank you.

    Code:
    More Info:
    [B]Event[/B]: failure
    [B]Sender User[/B]: develope
    [B]Sender Domain[/B]: example.in
    [B]Sender[/B]: [EMAIL]thelma_gibbs@example.in[/EMAIL]
    [B]Sent Time[/B]: Feb 26, 2016 9:46:21 PM
    [B]Sender Host[/B]: localhost
    [B]Sender IP[/B]: 127.0.0.1
    [B]Authentication[/B]: localuser
    [B]Spam Score[/B]: 0
    [B]Recipient[/B]: [EMAIL]user_64@example.ru[/EMAIL]
    [B]Delivered To[/B]:
    [B]Delivery User[/B]:
    [B]Delivery Domain[/B]:
    [B]Router[/B]: send_to_smart_host
    [B]Transport[/B]: remote_smtp
    [B]Out Time[/B]: Feb 26, 2016 9:46:21 PM
    [B]ID[/B]: 1aZXiQ-0007Ix-79
    [B]Delivery Host[/B]: dedrelay.where.someexample.net
    [B]Delivery IP[/B]: 208.109.xx.xx
    [B]Size[/B]: 1.14 KB
    [B]Result[/B]: SMTP error from remote mail server after initial connection: 554 p3plsmtpout003.prod.phx3.yetanotherserver.net : HOSTING RELAY : ZXiQaesRCfvQD : DED : You've reached your daily relay quota - 50.63.xx.xx
    
    
     
    #1 toad78, Mar 3, 2016
    Last edited by a moderator: Mar 3, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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