SMTP error from remote mail server after MAIL FROM | 550-Verification failed

Jorge Rodriguez

Registered
Mar 17, 2017
1
0
1
San Luis Potosí
cPanel Access Level
Website Owner
Hi, I was configuring mail accounts for a web page, I tried sending emails to verify that they worked but it was not. I got this email:

[email protected]
host smtp.anti-spam-premium.com [67.1.2.3]
SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=3999:
550-Verification failed for <[email protected]>
550-Unrouteable address
550 Invalid sender <[email protected]>
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Hello,

Your access level is listed as "Website Owner". Do you have root access to the server? If not, please report this issue to your web hosting provider, as it looks like the issue might relate to how your email is relayed through a remote mail server.

Thank you.