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SMTP error from remote mail server after MAIL FROM | 550-Verification failed

Discussion in 'E-mail Discussion' started by Jorge Rodriguez, Mar 17, 2017.

  1. Jorge Rodriguez

    Jorge Rodriguez Registered

    Joined:
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    Location:
    San Luis Potosí
    cPanel Access Level:
    Website Owner
    Hi, I was configuring mail accounts for a web page, I tried sending emails to verify that they worked but it was not. I got this email:

    xxxxxxxx@gmail.com
    host smtp.anti-spam-premium.com [67.1.2.3]
    SMTP error from remote mail server after MAIL FROM:<xxxxxx@MyDomain.org> SIZE=3999:
    550-Verification failed for <xxxxxx@MyDomain.org>
    550-Unrouteable address
    550 Invalid sender <xxxxxx@MyDomain.org>
     
    #1 Jorge Rodriguez, Mar 17, 2017
    Last edited by a moderator: Mar 17, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Your access level is listed as "Website Owner". Do you have root access to the server? If not, please report this issue to your web hosting provider, as it looks like the issue might relate to how your email is relayed through a remote mail server.

    Thank you.
     
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