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SMTP error from remote mail server

Discussion in 'E-mail Discussion' started by Richard Cook, Nov 13, 2017.

  1. Richard Cook

    Richard Cook Registered

    May 21, 2017
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    Bandit Country, The Midlands
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    Hi all, first post - go easy!

    We have setup our WHM server this weekend and all is going well, or was until we had our email return 550 / 5.7.1.

    This part is cool, we have managed to have the spamhaus DBL unblock. But, it has raised a question.

    The domain used to send the email is [Removed] the error says the email came from our hosting domain name which is megan. [Removed]

    This, i'm sure makes sense as I can see a connection;) But why does it not come from the sender domain

    [Removed] was rejected due to listing in Spamhaus DBL. For details please see [Removed]
    #1 Richard Cook, Nov 13, 2017
    Last edited by a moderator: Nov 13, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    It's normal for the server's hostname to appear in the message headers, but you may also see an email address that looks like "$username@$hostname" if the email is coming from a PHP script installed on the account that isn't using SMTP authentication.

    Thank you.
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