The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SMTP Error From Remote mail

Discussion in 'E-mail Discussions' started by Serggyo, Feb 22, 2017.

Tags:
  1. Serggyo

    Serggyo Member

    Joined:
    Sep 28, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    51
    Hello!
    For some days I can not send certain emails because it returns me a message like this:

    Host mx01.gmx.net [212.227.17.4]
    SMTP error from remote mail server after initial connection:
    554-gmx.net (mxgmx113) Nemesis ESMTP Service not available
    554-No SMTP service
    554-IP address is black listed.

    A few weeks ago everything was correct and check if the IP Blocked by Spam, but this is not the case.

    I have a WHM on Centos

    Thank you
     
  2. sktest123

    sktest123 Well-Known Member

    Joined:
    Jan 31, 2017
    Messages:
    69
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    kochin
    cPanel Access Level:
    Root Administrator
  3. Serggyo

    Serggyo Member

    Joined:
    Sep 28, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    51
    This Result

    oi64.tinypic.com/x1ztxv.jpg
     
    #3 Serggyo, Feb 22, 2017
    Last edited by a moderator: Feb 22, 2017
  4. sktest123

    sktest123 Well-Known Member

    Joined:
    Jan 31, 2017
    Messages:
    69
    Likes Received:
    3
    Trophy Points:
    8
    Location:
    kochin
    cPanel Access Level:
    Root Administrator
  5. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    177
    Likes Received:
    10
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    The IP address of the server is blocked , you will have to get it whitelisted and make sure you have configured Reverse DNS entry for the IP . In order to create the entry contact your server provider and they will help you with it.
    Further more , make sure there is no spamming activities on the server , you will need to tweak the exim settings as well as need to scan the server to make sure there is no malicious scripts on the server which is initiating the spamming .
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,204
    Likes Received:
    1,297
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page