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SMTP Error (state 9)

Discussion in 'E-mail Discussions' started by padani, May 7, 2007.

  1. padani

    padani Active Member

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    I can send mail from my cpanel site .and it deliver fine.
    but to any account ,any one sends mail The following error and the mail is bounced

    please help.Checked name server ,mx recordI have no mail quota problem.more than enough space is there

    PERM_FAILURE: SMTP Error (state 9): 550-nz-out-0506.google.com [64.233.162.231]:28955 is currently not permitted to
    550-relay through this server. Perhaps you have not logged into the pop/imap
    550-server in the last 30 minutes or do not have SMTP Authentication turned on
    550 in your email client.
     
  2. abubin

    abubin Well-Known Member

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    how is the mail sent? From outlook or some email client software? Then it's authentication problem. Try setting your mail client to "authenticate then send" or "authenticate first" or something similar. That's an antispam feature of SMTP.

    Okay, for outlook, open the user account properties and make sure this box is checked "My Server Require Authentication".
     
    #2 abubin, May 8, 2007
    Last edited: May 8, 2007
  3. chirpy

    chirpy Well-Known Member

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    If it's an incoming email problem to the server then you need to check the exim mainlog for the reason in /var/log/exim_mainlog (Linux servers). Commonly it's because the recipient domain is missing from /etc/localdomains
     
  4. FeeL

    FeeL Well-Known Member

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    mx

    Do you use a different MX?
     
  5. Zion Ahead

    Zion Ahead Well-Known Member

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    Having this issue also. Using a custom mx entry as well

    So basically it due to the MX change, it looks like it sees any incoming email (addressed to local domain) as relaying.

    < gateway4.lastspam.com #5.1.1 SMTP; 550-gateway4.lastspam.com [209.172.54.237]:36995 is currently not permitted to relay>
     
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