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SMTP Error

Discussion in 'E-mail Discussions' started by nasty, Sep 19, 2017.

  1. nasty

    nasty Registered

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    Hi Guys,

    I am running IPB 3.4.x , I am getting error when trying to send out SMTP Email from external SMTP Server.

    I have disabled CPHulk , I also off Restrict outgoing SMTP to root, exim, and mailman (FKA SMTP Tweak) [?]


    Using Helo Config:

    This server does not support authorization
    503 503 AUTH command used when not advertised

    Using EHLO config:
    Password not accepted from the server
    535 535 Incorrect authentication data
     
  2. vanessa

    vanessa Well-Known Member
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    The error itself seems pretty clear. The remote server is not accepting your SMTP login.
     
    rpvw likes this.
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's possible the remote mail server requires clients to connect with SSL. Is your script configured to authenticate with SSL?

    Thank you.
     
  4. nasty

    nasty Registered

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    Maybe ipb doesn't support ssl, how do i disable the ssl enforcement ? I also ensured that the information in the SMTP script is correct
     
    #4 nasty, Sep 19, 2017
    Last edited: Sep 19, 2017
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    From the information you provided, it's the remote mail server your script is connected to that's requiring SSL. You'd need to consult with the administrator of that remote mail server to verify that's what's causing the rejection.

    Thank you.
     
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