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SMTP Getting Blocked

Discussion in 'E-mail Discussion' started by Spetsnaz, Sep 3, 2012.

  1. Spetsnaz

    Spetsnaz Well-Known Member

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    So I have installed NGIX for apache, Also LiteSpeed for alternative.
    I also installed CSF and Mod_Security default.
    After that my emails never have been sent, I can receive e-mails from anyone but I cannot send.
     
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    #1 Spetsnaz, Sep 3, 2012
  2. Eric

    Eric Administrator Staff Member

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    Howdy,

    What error message do you get?

    Thanks!
     
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    #2 Eric, Sep 3, 2012
  3. Spetsnaz

    Spetsnaz Well-Known Member

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    How may I check the error I get?
     
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    #3 Spetsnaz, Sep 4, 2012
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    It depends on the method you are using to send emails. For example, does the delivery fail in your email client? Or does it send out successfully and never reach it's destination? The following log file may be helpful if it sends out successfully from your email client:

    Code:
    # /var/log/exim_mainlog
    Thank you.
     
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    #4 cPanelMichael, Sep 4, 2012
  5. Spetsnaz

    Spetsnaz Well-Known Member

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    I recently got a failback on squirrelmail
    Code:
    This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  thespetsnaz@hotmail.com
    SMTP error from remote mail server after MAIL FROM:<admin@spetsnazforum.com>
SIZE=2343:
    host mx3.hotmail.com [65.55.92.152]: 550 OU-001 (SNT0-MC2-F48) Unfortunately,
messages from SERVERIP weren't sent. Please contact your Internet service
provider since part of their network is on our block list. You can also refer
your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

------ This is a copy of the message, including all the headers. ------

Return-path: <admin@spetsnazforum.com>
Received: from localhost.localdomain ([127.0.0.1]:58230 helo=spetsnazforum.com)
        by server1.spetsnazhost.com with esmtpa (Exim 4.77)
        (envelope-from <admin@spetsnazforum.com>)
        id 1T8trE-0006y9-Sm
        for thespetsnaz@hotmail.com; Tue, 04 Sep 2012 07:12:01 -0700
Received: from 70.173.58.33 ([70.173.58.33])
        (SquirrelMail authenticated user admin@spetsnazforum.com)
        by spetsnazforum.com with HTTP;
        Tue, 4 Sep 2012 07:12:00 -0700
Message-ID: <43a9969c1dcfc77af797030714c06c54.squirrel@spetsnazforum.com>
In-Reply-To: <COL002-W771E8F8E75955B14A220DDA2AA0@phx.gbl>
References: <COL002-W771E8F8E75955B14A220DDA2AA0@phx.gbl>
Date: Tue, 4 Sep 2012 07:12:00 -0700
Subject: Re: ****************
From: admin@spetsnazforum.com
To: "Spetsnaz Spetsnaz" <thespetsnaz@hotmail.com>
User-Agent: SquirrelMail/1.4.22
MIME-Version: 1.0
Content-Type: text/plain;charset=iso-8859-1
Content-Transfer-Encoding: 8bit
X-Priority: 3 (Normal)
Importance: Normal
X-cPanel-MailScanner-Information: Please contact the ISP for more information
X-cPanel-MailScanner-ID: 1T8trE-0006y9-Sm
X-cPanel-MailScanner: Not scanned: please contact your Internet E-Mail Service
Provider for details
X-cPanel-MailScanner-SpamCheck: 
X-cPanel-MailScanner-From: admin@spetsnazforum.com
X-Spam-Status: No
    I logged in via putty and this is what I get

    bash: /var/log/exim_mainlog: Permission denied
     
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    #5 Spetsnaz, Sep 4, 2012
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    The bounce message you received indicates that Hotmail is blocking mail from your server. They have provided the following URL for more information about why you were blocked:

    Troubleshooting Windows Live Mail

    In particular, you were blocked with the code of "550 OU-001".

    I provided the location of the log file. You have to use a command to search or view the log file. EX:

    Code:
    # tail -f /var/log/exim_mainlog
# exigrep user@domain.com /var/log/exim_mainlog
     
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    #6 cPanelMichael, Sep 4, 2012
  7. Spetsnaz

    Spetsnaz Well-Known Member

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    Thank you, also is there a way to prevent my server from sending spam emails?
    How do I check if other e-mail providers blocked my IP?
    Because in googlemail I got the e-mail.
     
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    #7 Spetsnaz, Sep 4, 2012
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    #8 cPanelMichael, Sep 4, 2012
  9. Spetsnaz

    Spetsnaz Well-Known Member

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    Thank you very much for all the help.
    1 Last question is how can I tell hotmail to unblock my IP?
     
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    #9 Spetsnaz, Sep 4, 2012
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    The instructions are provided in the previous URL provided:

    Troubleshooting Windows Live Mail

    In particular, you were blocked with the code of "550 OU-001", so you have to look up that code on the above URL for the removal instructions.

    Thank you.
     
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    #10 cPanelMichael, Sep 5, 2012
  11. Spetsnaz

    Spetsnaz Well-Known Member

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    Alright thank you for all the help in the past 2 days.
     
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    #11 Spetsnaz, Sep 5, 2012
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