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smtp getting down frequently

Discussion in 'E-mail Discussions' started by onkar, Sep 5, 2007.

  1. onkar

    onkar Member

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    We have CentOS and WHM on our server.

    We are facing issue with smtp that it is getting down frequently from last two weeks.

    We have checked the logs but not getting any reasons for downtime of smtp. Also we can not see any IP in SYNC_RECV. Also there is no user who is doing spamming or mass mailing. No one is sending mails from nobody.

    Can this be a network issue??

    Please suggest any solution.
     
  2. nyjimbo

    nyjimbo Well-Known Member

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    Do you mean that you are getting "exim restarted" message alot or that EXIM is just dead and you cant get to it? If its restarts, then see this thread, it will probably explain everything:



    http://forums.cpanel.net/showthread.php?t=70471

    :)
     
  3. onkar

    onkar Member

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    EXIM is getting just dead and we have restart it manually.

    This is happening frquently.
     
  4. nyjimbo

    nyjimbo Well-Known Member

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    The system should be reporting it back to you within 5-10 minutes after it dies, do you get a email report telling you that or do you have to find out on your own?.

    Is chkservd running when this is happening ?.
     
  5. onkar

    onkar Member

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    Hello,

    Yes we have chkservd running on our server. Let us tell you the exact situation again.

    The SMTP gets down again and again. We don't get the reason till now for this.

    Sometimes the SMTP is automatically restarted because of chkservd . Or sometimes we have to manually restart it again.

    We are using Nagios for system alert and we get system alert that SMTP is down.

    To get the SMTP restarted it not the issue for us now. But we need to find out the reason that why it is getting down. There is no spamming, mass mailing or sending mails from nobody on the server. Also there is no kind of attack on it.

    Can this error come from the datacenter? Or from the network ?

    Again thanks for all your replies and suggestion.
     
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