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SMTP Help

Discussion in 'E-mail Discussions' started by sifuhall, Jan 29, 2008.

  1. sifuhall

    sifuhall Active Member

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    I'm trying to setup WHMComplete to use SMTP and am having a devil of a time. Any help is appreciated.

    Here are the setting I am using:

    Mail Type: SMTP
    SMTP Port: 25 (I tried 26 as well).
    SMTP Host: mail.mydomain.com (also tried just mydomain.com)
    SMTP Username: accounts@mydomain.com (this is an active account)
    SMTP Password: active password for account above.

    The error I get from WHMComplete is "There has been an error sending the mail".

    Not much help, so I wanted to see what was going wrong.

    I tried tail -f on exim_mainlog but I couldn't seem to see any error messages that were related.

    Is there a better way to trap this error and find out why it isn't working?

    Has anyone else setup WHMComplete to use SMTP on cPanel 11?
     
  2. troxalias

    troxalias Well-Known Member

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    If you don't see any connection attempts (and errors) from WHMComplete to you mail server then probably is a problem with WHMComplete and you should contant your seller for further support.
     
  3. darren.nolan

    darren.nolan Well-Known Member

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    WHM Complete Solution? WHMCS?
     
  4. sifuhall

    sifuhall Active Member

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    Yep, WHCMS.

    Thanks for the replies.

    In case anyone else has this issue my problem was in CSF, specifically

    SMTP_BLOCK

    and

    SMTP_ALLOWLOCAL
     
  5. darren.nolan

    darren.nolan Well-Known Member

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    That'll do it. Cool :)
     
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