HH-Steven

Well-Known Member
Aug 29, 2004
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Root Administrator
Hi all,

Got an email today which has left me a little bamboozled (or maybe i just need sleep)

and i quote:

Can we put requests for DNS changes directly to you. What I will need is a new A record and MX record so that we receive emails via SMTP rather then POP
I always thought that the user could set this up via whatever script or software they were using?

If im missing something please tell me what lol

Thanks and merry christmas.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
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Go on, have a guess
I would assume that they have their own SMTP server running and want you to setup a new A record pointing to that IP address and then change the MX record for that domain to use that new A record instead so that all email for their doamin is routed to their SMTP server rather than going through yours where they currently have to POP their email to retrieve it.
 

HH-Steven

Well-Known Member
Aug 29, 2004
284
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Root Administrator
So correct me if im wrong but what there basically after is:

mail 14400 A {requested ip address}

If so, what should the mx entry be changed to? the above ip address?

What happens to the:

mail IN CNAME

dns entry?

Any help is greatly appreciated, cheers
 

Lyttek

Well-Known Member
Jan 2, 2004
776
4
168
Create an A record of mail using the IP they give you

Create an MX record pointing to the A record you just created.

MX records pointing to CNAMEs are a no-no...