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SMTP misconfiguration?

Discussion in 'E-mail Discussion' started by dotmn, Mar 7, 2008.

  1. dotmn

    dotmn Member

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    I am using a module called CiviCRM for a membership database on my cpanel server. However, I am getting the following error when trying to send emails out from the system:

    "Sorry. A non-recoverable error has occurred.

    Invalid response code received from SMTP (outbound mail) server while attempting to send email. This is often caused by a misconfiguration in the CiviCRM Outbound Email settings. Please verify the settings at Administer CiviCRM >> Global Settings >> Outbound Email (SMTP)."

    The following are my settings for the CiviCRM SMTP settings - only I am using a real email and password created in cpanel.

    SMTP Server: localhost
    SMTP Port: 25
    Authentication? Yes
    SMTP Username email@domain.com
    SMTP Password: mypassword

    Any ideas on why I would be getting these errors? Are there any further logs you can think of checking?
     
  2. nyjimbo

    nyjimbo Well-Known Member

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    If this module is on the same server as the smtp server why bother with any authentication. I am pretty sure if you send from the localhost it will accept the send as I think most other programs do. Did you try it with auth turned off ?
     
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  3. viraj

    viraj Well-Known Member

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    Can you try with mail.domain.com as the SMTP server ? :cool:
     
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  4. troxalias

    troxalias Well-Known Member

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    What are the related log lines in your /var/log/exim_mainlog ?
     
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  5. dotmn

    dotmn Member

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    Thank you for the suggestion; however, even with it off I get the same error.
     
  6. dotmn

    dotmn Member

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    same error :-(
     
  7. viraj

    viraj Well-Known Member

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    Hi,

    I think you've hit a bug or you are using an outdated version.
    I'd recommend you to either upgrade the complete installation or contact the makers of the application : http://issues.civicrm.org/ :( Hope that helps...
     
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  8. troxalias

    troxalias Well-Known Member

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    I beleive that if you check your logs everything will be easier. I guess that the problems is on the sender address, but without logs, nobody can be sure.
     
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