SMTP Problem (I think)

lamp

Well-Known Member
Dec 22, 2003
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0
166
Hello,

I've been trying to send an emai to [email protected] but I keep on getting the following error:

2006-09-13 09:01:58 1GNUNH-0005tj-Hd ** [email protected] R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period

I tried to send an email to that address from a hotmail account and it was received properly. As such, this leads me to believe the problem is originating from my server.

Any thoughts?
Lamp
 

ilbin

Member
Apr 12, 2004
14
0
151
Seeing the same thing

I am seeing the same thing on some of my servers as well. When I clear the retry, it gives me several connection refused notices as it runs through their different servers, then fails and returns the message.

From what I can tell, mac.com changed their mail settings in some fashion over the last couple of days and that is causing them to reject legitimate mail.

Anyone else?
 

lamp

Well-Known Member
Dec 22, 2003
111
0
166
ilbin said:
I am seeing the same thing on some of my servers as well. When I clear the retry, it gives me several connection refused notices as it runs through their different servers, then fails and returns the message.

From what I can tell, mac.com changed their mail settings in some fashion over the last couple of days and that is causing them to reject legitimate mail.

Anyone else?

Damn..... that sucks!
 

lamp

Well-Known Member
Dec 22, 2003
111
0
166
ilbin said:
I am seeing the same thing on some of my servers as well. When I clear the retry, it gives me several connection refused notices as it runs through their different servers, then fails and returns the message.

From what I can tell, mac.com changed their mail settings in some fashion over the last couple of days and that is causing them to reject legitimate mail.

Anyone else?

I just sent them an email... hopefully others will do the same thing and a solution will be found.

Has anyone else sent them something?
 

gr8ex

Member
Sep 30, 2004
23
0
151
mac.com isssue

TO which email address did you send mail to mac.com to check with the blacklisting issue???
I am also facing the same trouble and would like to get in touch with them. Thank you in advance.
 

noimad1

Well-Known Member
Mar 27, 2003
629
0
166
ilbin said:
I am seeing the same thing on some of my servers as well. When I clear the retry, it gives me several connection refused notices as it runs through their different servers, then fails and returns the message.

From what I can tell, mac.com changed their mail settings in some fashion over the last couple of days and that is causing them to reject legitimate mail.

Anyone else?

I'm having similar issues. How do you "clear the retry"?
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
lamp said:
retry time not reached for any host after a long failure period
This can be caused by many things. One of which is exim DB corrupted. Run these commands (in that order):
/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null
/usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null

Then, restart exim. See if that helps!
 

ilbin

Member
Apr 12, 2004
14
0
151
Thanks AndyReed for the suggestion.

That doesn't seem to be clearing the issue. I ususally run the following:

exim_tidydb -t 10m /var/spool/exim retry
exim_tidydb -t 10m /var/spool/exim wait-remote_smtp

and that clears for a new attempt to actually send. Once that is cleared, I get this:

Connecting to smtp-mx5.mac.com [17.250.244.61]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx5.mac.com [17.250.244.61]: 452 try later
Connecting to smtp-mx6.mac.com [17.250.244.63]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx6.mac.com [17.250.244.63]: 452 try later
Connecting to smtp-mx7.mac.com [17.250.244.62]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx7.mac.com [17.250.244.62]: 452 try later
Connecting to smtp-mx8.mac.com [17.250.244.64]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx8.mac.com [17.250.244.64]: 452 try later
LOG: MAIN
== *****@mac.com R=lookuphost T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host smtp-mx8.mac.com [17.250.244.64]: 452 try later

Only happens to some machines, not to others.


Any other ideas? Has anyone been able to penetrate the bureaucracy over at Mac.com?
 

noimad1

Well-Known Member
Mar 27, 2003
629
0
166
ilbin said:
Thanks AndyReed for the suggestion.

That doesn't seem to be clearing the issue. I ususally run the following:

exim_tidydb -t 10m /var/spool/exim retry
exim_tidydb -t 10m /var/spool/exim wait-remote_smtp

and that clears for a new attempt to actually send. Once that is cleared, I get this:

Connecting to smtp-mx5.mac.com [17.250.244.61]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx5.mac.com [17.250.244.61]: 452 try later
Connecting to smtp-mx6.mac.com [17.250.244.63]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx6.mac.com [17.250.244.63]: 452 try later
Connecting to smtp-mx7.mac.com [17.250.244.62]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx7.mac.com [17.250.244.62]: 452 try later
Connecting to smtp-mx8.mac.com [17.250.244.64]:25 ... connected
SMTP<< 452 try later
SMTP>> QUIT
LOG: MAIN
SMTP error from remote mail server after initial connection: host smtp-mx8.mac.com [17.250.244.64]: 452 try later
LOG: MAIN
== *****@mac.com R=lookuphost T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host smtp-mx8.mac.com [17.250.244.64]: 452 try later

Only happens to some machines, not to others.


Any other ideas? Has anyone been able to penetrate the bureaucracy over at Mac.com?
I went in and removed the retry database file from /var/spool/exim/db then re-installed exim. That was the only way i could get rid of the problem....
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,465
30
473
Go on, have a guess
You don't actually need to do the final step, i.e. reinstall exim. You can just get awaye with stopping exim, deleting the contents of /var/spool/exim/db/ and then restart exim - it will recreate the DB files when the next email is relayed.