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smtp question

Discussion in 'E-mail Discussions' started by nms666, Oct 29, 2013.

  1. nms666

    nms666 Registered

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    Hi

    I have a domain (domain.com) that I have setup to use load balancing (with the apache module).
    I have created the mail1.domain.com (through cpanel) and set it as MX record for the domain.
    I have created the "support" email account (through cpanel) on mail1.domain.com but I cannot get the email when I send from gmail for example.

    exim log: =mail-vc0-f172.google.com [209.85.220.172]:34417 F=<xxxx@gmail.com> temporarily rejected RCPT <support@domain.com>: lowest numbered MX record points to local host

    How to setup the email correctly ?

    thanks
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is the MX record configured for a remote server? If so, you will need to ensure the domain name is in the /etc/remotedomains file. You can correct this by browsing to:

    "WHM Home » DNS Functions » Edit MX Entry"

    Under "Email Routing", select "Remote Mail Exchanger".

    Thank you.
     
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