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SMTP reverse dns and transaction time

Discussion in 'E-mail Discussion' started by ndhosting, Mar 2, 2016.

  1. ndhosting

    ndhosting Member

    Feb 5, 2015
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    Hi, i am getting the following, i have checked settings with another server and look the same, apart from the obvious i.e hostname

    what can i do to fix this ?


        Timeout waiting for response after 15 seconds. : Completed Connect
        Test Result
        [IMG] SMTP Banner Check Reverse DNS does not match SMTP Banner [IMG] More Info
        [IMG] SMTP TLS Warning - Does not support TLS. [IMG] More Info
        [IMG] SMTP Transaction Time 15.360 seconds - Not good! on Transaction Time [IMG] More Info
        [IMG] SMTP Reverse DNS Mismatch OK - 109.169.xx.xx resolves to
        [IMG] SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
        [IMG] SMTP Connection Time 0 seconds - Good on Connection time
        [IMG] SMTP Open Relay OK - Not an open relay.
        Session Transcript:
        Connecting to 109.169.xx.xx
        SendSMTPCommand: Timeout waiting for response after 15 seconds.
        PWS3v2 16204ms
    #1 ndhosting, Mar 2, 2016
    Last edited by a moderator: Mar 2, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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