The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SMTP server

Discussion in 'E-mail Discussions' started by gtc260653, May 15, 2005.

  1. gtc260653

    gtc260653 Member

    Joined:
    May 15, 2005
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    I'm new to all this

    How do I give my hosted clients an outgoing SMTP mail server

    Do i create an A name or a C name

    is it simply

    smtp.clientdomainname.co.uk,

    does it require an IP number?
     
  2. RAIS2

    RAIS2 Well-Known Member

    Joined:
    Jul 16, 2004
    Messages:
    186
    Likes Received:
    0
    Trophy Points:
    16
    If you created the account via WHM then it should have its own SMTP mail servers which is the same as the POP mail server ( mail.domainname.com ) alternitavely you can use the IP that is associated with the account ( the shared IP or the dedicated IP assigned to the account )

    If the user is have trouble sending email ( via OutLook ), inform them to use their ISP SMTP server. It would seem as though the users ISP *may* be blocking port 25, which in turn causes send mail errors. Setting the SMTP server to the one provided by their ISP should resolve your issue.

    This Thread shows more details of the latter: http://forums.cpanel.net/showpost.php?p=174978&postcount=1

    Hope That Helps.
     
  3. gtc260653

    gtc260653 Member

    Joined:
    May 15, 2005
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Sorted

    Many thanks - problem solved
     
Loading...

Share This Page