SOA Serial Numbers of Out Sync on cPanel DNS Only

ChadBHH

Registered
Nov 17, 2015
1
0
1
Pittsburgh, PA
cPanel Access Level
Root Administrator
We are trying to figure out how correct the SOA serial numbers which are out of sync on our cPanel DNS only.

ns1.example.com. 2015090706

ns2.example.com. 2015090719

Since we cannot edit DNS records via WHM inside of cPanel DNS Only (since you can only do that during the initial setup, right?), how can we edit this?

We have a primary VPS with WiredTree which has all of our websites on it and we have 2 vps servers running cpanel dns only clustering:

Primary vps with all websites is clover.domain.net (VPS with WiredTree)

DNS Cluster using 2 VPSs
ns1.example.com
ns2.example.com



I reached out to WiredTree support and they told me the following:

I believe I see the issue. It seems that the SOA serial numbers for your nameservers are out-of-synch which is causing one of the nameservers on your server to ignore updates from the other: example.com/index.cgi?testid=2E837A0

Here's a test I performed from my own workstation:

[email protected] ~ $ dig TXT domain.com/ +short @spf.google.com ~all"



How can I edit the SOA records on the cPanel DNS Only cluster so they are back in sync?