SOAP-ERROR: Parsing WSDL: Couldn't load from... Start tag expected, '<' not found

Agics

Member
May 16, 2013
16
0
1
Netherlands
cPanel Access Level
Root Administrator
For a long time I use SOAP to connect to my domain provider in the Netherlands. The script is provided by the provider and everything worked fine for a long time.
Since a few weeks all connections fail with the error:

An error occurred: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://...' : Start tag expected, '<' not found

(I removed the actual link).

The link does work from the browser. I have been in contact with the provider and he has no other users reporting issues. The issue seems related to my server.

SOAP, OpenSSL are set in EasyAPACHE and installed. OpenSSL 0.97 is also installed via Install an RPM.

What am I missing ?

CENTOS 5.9 x86_64
WHM 11.38.0 (build 16)
Apache 2.2.24
PHP 5.3.25
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Do you have any firewall rules in place that could be blocking the connection? Have you tried an alternate script that uses SOAP to rule out this specific script as the cause of the problem? Did you make any recent changes before you noticed this problem?

Thank you.
 

Agics

Member
May 16, 2013
16
0
1
Netherlands
cPanel Access Level
Root Administrator
Hi there:

- No firewall rules
- I have one other script which uses SOAP which gives the same problem. Both connect to a secure website
- I am not sure what changed when this started. I think it started with the update from 11.36 to 11.38, but it might be unrelated. The issue is that I use this script not on a daily bases, which makes it difficult to trace exactly what is changed just before the issue started
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Could you open a support ticket so we can access your server and investigate further? You can open a ticket via:

Submit A Ticket

You can post the ticket number here so we can keep this thread updated.

Thank you.