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SOAP-ERROR: Parsing WSDL: Couldn't load from... Start tag expected, '<' not found

Discussion in 'General Discussion' started by Agics, Jun 10, 2013.

  1. Agics

    Agics Member

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    For a long time I use SOAP to connect to my domain provider in the Netherlands. The script is provided by the provider and everything worked fine for a long time.
    Since a few weeks all connections fail with the error:

    An error occurred: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://...' : Start tag expected, '<' not found

    (I removed the actual link).

    The link does work from the browser. I have been in contact with the provider and he has no other users reporting issues. The issue seems related to my server.

    SOAP, OpenSSL are set in EasyAPACHE and installed. OpenSSL 0.97 is also installed via Install an RPM.

    What am I missing ?

    CENTOS 5.9 x86_64
    WHM 11.38.0 (build 16)
    Apache 2.2.24
    PHP 5.3.25
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you have any firewall rules in place that could be blocking the connection? Have you tried an alternate script that uses SOAP to rule out this specific script as the cause of the problem? Did you make any recent changes before you noticed this problem?

    Thank you.
     
  3. Agics

    Agics Member

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    Hi there:

    - No firewall rules
    - I have one other script which uses SOAP which gives the same problem. Both connect to a secure website
    - I am not sure what changed when this started. I think it started with the update from 11.36 to 11.38, but it might be unrelated. The issue is that I use this script not on a daily bases, which makes it difficult to trace exactly what is changed just before the issue started
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket so we can access your server and investigate further? You can open a ticket via:

    Submit A Ticket

    You can post the ticket number here so we can keep this thread updated.

    Thank you.
     
  5. Agics

    Agics Member

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    #5 Agics, Jun 11, 2013
    Last edited: Jun 11, 2013
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