Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Socket Error when sending mail from Webmail (Horde, etc.)

Discussion in 'E-mail Discussion' started by tiggerific, Sep 4, 2011.

  1. tiggerific

    tiggerific Active Member

    Joined:
    Nov 5, 2003
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    Australia
    I get the following error when trying to send mail from Horde or other webmail programs:

    There was an error sending your message: Failed to set sender: email@email.com [SMTP: Failed to write to socket: not connected (code: -1, response: )]

    I have searched and found two suggestions - one is to enable SMTP_ALLOWLOCAL in CSF (which was already enabled with a "1"). The other suggestion was to ensure the Horde Identity had a valid email from address. I set the email address and this still has not resovled the problem.

    I tried completely disabling CSF to see if it was something caused by the firewall, but that hasn't helped.
    I have done a cPanel upgraded, checked SMTP settings in Tweak Settings and checked Security levels, but nothing has resolved this.

    Has anybody got an idea where I should look next?
     
    #1 tiggerific, Sep 4, 2011
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,730
    Likes Received:
    456
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Are you logged into Webmail as the cPanel user, or the email account user?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Sep 4, 2011
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Was MySQL upgraded or downgraded recently on the machine? There are reports in our ticket system where a MySQL downgrade caused this to occur with Roundcube. I'm trying to determine if this might be the same cause.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelTristan, Sep 6, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Socket Error sending
  1. Luis Gil

    Database error, Can't connect to local MySQL server through socket

    Luis Gil, Feb 13, 2018, in forum: Database Discussion
    Replies:
    3
    Views:
    625
    Luis Gil
    Feb 15, 2018
  2. ctroyp123

    Remote User Account Transfer Error: Bad address length for Socket

    ctroyp123, Nov 20, 2017, in forum: Data Protection
    Replies:
    9
    Views:
    930
    4u123
    Jan 23, 2018
  3. bryan20171116

    Bad address length for Socket transfer tool error

    bryan20171116, Nov 16, 2017, in forum: Data Protection
    Replies:
    12
    Views:
    1,445
    GilbertoArias
    Jan 12, 2018
  4. katmai

    PHP-FPM switch from socket to tcp

    katmai, Feb 25, 2019, in forum: EasyApache
    Replies:
    5
    Views:
    204
    cPanelLauren
    Feb 26, 2019
  5. mehdix92

    SOLVED [CPANEL-22226] cpsrvd websocket process (Terminal feature) hangs and uses 100% CPU

    mehdix92, Aug 9, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    1,111
    Nicola Urbinati
    Oct 3, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice