Hello,
After updating cPanel to 66's version, we often experiance error in both cPanel and WHM. Now, the Softaculous (open WHM > Plugins > Softaculous Instant Install and cPanel > Softaculous App Installer) not working and just showing blank page in Firefox and 500's Error Code in Google Chrome.
I tried to dig into /usr/local/cpanel/logs/error_log and found this error logs below.
I have tried to update cPanel using /scripts/upcp -force dan then restart the cPanel services but the problem is still happen. I also already install IonCubeLoader using WHM > Software > EasyApache4 > PHP Extensions
What should I do now?
After updating cPanel to 66's version, we often experiance error in both cPanel and WHM. Now, the Softaculous (open WHM > Plugins > Softaculous Instant Install and cPanel > Softaculous App Installer) not working and just showing blank page in Firefox and 500's Error Code in Google Chrome.
I tried to dig into /usr/local/cpanel/logs/error_log and found this error logs below.
Code:
[2017-09-09 16:08:44 +0700] warn [whostmgrd] The subprocess (php) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 239.
Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x22863b8)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 97
Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x22863b8), "subprocess_name", "php", "subprocess_read_handle", IO::Handle=GLOB(0x2297d28), "subprocess_write_handle", GLOB(0x2287238)) called at cpsrvd.pl line 6487
cpanel::cpsrvd::cgiHandler(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at cpsrvd.pl line 6298
cpanel::cpsrvd::phpHandler(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at cpsrvd.pl line 5957
cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1642
cpanel::cpsrvd::dodoc(HASH(0x1342900)) called at cpsrvd.pl line 1424
cpanel::cpsrvd::handle_one_connection(7) called at cpsrvd.pl line 873
cpanel::cpsrvd::script() called at cpsrvd.pl line 321
What should I do now?
Attachments
-
81.8 KB Views: 12