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softaculous error ionCube PHP Loader ioncube_loader_lin_5.2.so

Discussion in 'General Discussion' started by BartMan__X, Aug 9, 2012.

  1. BartMan__X

    BartMan__X Member

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    in WHM i click Softaculous - Instant Installs i get ..
    Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/install_softaculous.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

    i used the link before a few times in the last couple days and had no problem .. just started ..

    any ideas??

    WHM 11.32.3 (build 23)
    CENTOS 5.8 x86_64 virtuozzo
     
    #1 BartMan__X, Aug 9, 2012
    Last edited: Aug 9, 2012
  2. softaculous

    softaculous Active Member

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    Hi,

    Sir please go to WHM -> tweak settings -> PHP -> select ioncube as a default loader.
    And if it is already selected than just select none, click on save and again select ioncube and click on save.
    It should solve your problem.
     
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    #2 softaculous, Aug 11, 2012
  3. BartMan__X

    BartMan__X Member

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    ok i did WHM -> tweak settings -> PHP -> cPanel PHP loader was set to none .. i selected ioncube and saved then went to Softaculous - Instant Installs now i get

    Could not load the Unzip Class!

    everything else seems to be running smooth ... no other errors anywhere else .. im gonna go check the logs
     
    #3 BartMan__X, Aug 11, 2012
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    You may want to contact Softaculous also. That's a third party product who has their own support avenues:

    Softaculous Forum

    They also have a support link at the top of Softaculous home page area.

    Since it's a paid product that either you or your provider purchased, getting support through them seems like the best idea. You are paying for the license with them after all.
     
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    #4 cPanelTristan, Aug 11, 2012
  5. BartMan__X

    BartMan__X Member

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    i believe its a ioncube issue
     
    #5 BartMan__X, Aug 13, 2012
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