softaculous error ionCube PHP Loader ioncube_loader_lin_5.2.so

[BartMan__X]

in WHM i click Softaculous - Instant Installs i get ..
Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/install_softaculous.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

i used the link before a few times in the last couple days and had no problem .. just started ..

any ideas??

WHM 11.32.3 (build 23)
CENTOS 5.8 x86_64 virtuozzo

 

[softaculous]

Hi,

Sir please go to WHM -> tweak settings -> PHP -> select ioncube as a default loader.
And if it is already selected than just select none, click on save and again select ioncube and click on save.
It should solve your problem.

 

[BartMan__X]

ok i did WHM -> tweak settings -> PHP -> cPanel PHP loader was set to none .. i selected ioncube and saved then went to Softaculous - Instant Installs now i get

Could not load the Unzip Class!

everything else seems to be running smooth ... no other errors anywhere else .. im gonna go check the logs

 

[cPanelTristan]

You may want to contact Softaculous also. That's a third party product who has their own support avenues:

Softaculous Forum

They also have a support link at the top of Softaculous home page area.

Since it's a paid product that either you or your provider purchased, getting support through them seems like the best idea. You are paying for the license with them after all.

 

[BartMan__X]

i believe its a ioncube issue