Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SoftException in Application.cpp:601:

Discussion in 'General Discussion' started by chloe123, Sep 24, 2012.

  1. chloe123

    chloe123 Registered

    Feb 5, 2010
    Likes Received:
    Trophy Points:
    Can anyone please help me. I am receiving the following error SoftException in Application.cpp:601: and cannot access one of my websites. I get the the following message:-
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/ Server at Port 80​

    My hosts will not get involved as it is not a hardware issue. I have very little knowledge of server adminstration and the server was originally set up or me by my hosts.

    Many thanks

  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    May 20, 2003
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Your Hosting Provider should be able to assist you with this.

    In your cPanel, find Error Logs and take a look there for more clues to help with this.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice