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SoftException in Application.cpp:631 500 Error

Discussion in 'General Discussion' started by ospt, Nov 18, 2014.

  1. ospt

    ospt Registered

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    Dear Sir,

    I have problem to access my website as following and need your urgent help :


    Code:
    [Wed Nov 19 04:49:01 2014] [error] [client 188.165.15.15] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:49:01 2014] [error] [client 188.165.15.15] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
    [Wed Nov 19 04:48:37 2014] [error] [client 188.165.15.193] File does not exist: /home/souqjord/public_html/404.shtml
    [Wed Nov 19 04:48:37 2014] [error] [client 188.165.15.193] File does not exist: /home/souqjord/public_html/matgers,https:
    [Wed Nov 19 04:47:23 2014] [error] [client 94.249.99.139] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:47:23 2014] [error] [client 94.249.99.139] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
    [Wed Nov 19 04:47:22 2014] [error] [client 180.76.5.74] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:47:22 2014] [error] [client 180.76.5.74] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
    [Wed Nov 19 04:46:19 2014] [error] [client 180.76.5.175] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:46:19 2014] [error] [client 180.76.5.175] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
    [Wed Nov 19 04:46:10 2014] [error] [client 94.249.99.139] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:46:10 2014] [error] [client 94.249.99.139] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
    [Wed Nov 19 04:45:22 2014] [error] [client 100.43.91.21] File does not exist: /home/souqjord/public_html/404.shtml
    [Wed Nov 19 04:45:22 2014] [error] [client 100.43.91.21] File does not exist: /home/souqjord/public_html/e3lan_details
    [Wed Nov 19 04:45:20 2014] [error] [client 180.76.5.195] File does not exist: /home/souqjord/public_html/500.shtml
    [Wed Nov 19 04:45:20 2014] [error] [client 180.76.5.195] SoftException in Application.cpp:631: Directory "/home/souqjord/public_html" is writeable by group
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please review the permissions/ownership values on the following directory:

    /home/$username/public_html

    Based on the error message you provided, it looks like you set the permissions to 0777. That is insecure, and not compatible with suPHP. Please ensure that no directories are assigned 0777 permissions when using suPHP. The default permissions on public_html are 0750.

    Thank you.
     
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