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softlayer says disable CSF

Discussion in 'General Discussion' started by salvatore333, Sep 27, 2007.

  1. salvatore333

    salvatore333 Well-Known Member

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    I had just one user who was using 100% CPU when I did a top -c from root for spamd.

    Here is softlayers solution:

    Now we have increased the spamd child process. Earlier it was only 2 and the recommended value was 15 - 20. This shall have a effect in it.

    Also exim panic log is showing a socket time out error which also was quoted as a reason for this since an internal connection originating from the server gets a socket time out due to firewall.


    So as a recommended solution, we have now disabled csf and the issue seems to be resolved.

    --------------------------------------------------------------------------

    Does this mean I cannot use chirpy's firewall on any of my servers?

    Thank you
     
    #1 salvatore333, Sep 27, 2007
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to turn it back on and make sure you have logging enabled for the firewall and take a closer look on your own.

    This guys been drinkin' on the job. :rolleyes:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Sep 27, 2007
  3. salvatore333

    salvatore333 Well-Known Member

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    I turned it on immediately when I went into shock knowing I had no firewall enabled.

    I will do some more research. Thank you
     
    #3 salvatore333, Sep 27, 2007
  4. mctDarren

    mctDarren Well-Known Member

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    Their solution to a firewall problem was to disable the firewall?? Wow...

    Is port 53 open so that the server can do DNS checks?
     
    #4 mctDarren, Sep 27, 2007
  5. salvatore333

    salvatore333 Well-Known Member

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    Yes, port 53 was and is open. Thank you
     
    #5 salvatore333, Sep 27, 2007
  6. arhs

    arhs Well-Known Member

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    salvatore333,

    Try this:

    cd /home/USER/.spam*

    then do this:

    rm -fr *
     
    #6 arhs, Sep 28, 2007
  7. salvatore333

    salvatore333 Well-Known Member

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    Thank you for the advice ARHS. Can you please tell me exactly what this command does before I run it?

    Just being careful, Thanks very much
     
    #7 salvatore333, Sep 30, 2007
  8. mctDarren

    mctDarren Well-Known Member

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    It's going to clear out all spamassassin settings for the user, including white/black lists and bayesian records.
     
    #8 mctDarren, Oct 1, 2007
  9. arhs

    arhs Well-Known Member

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    We had this issue with one of our user’s and we cleared out the spamassassin settings and it solved the high load issue.
     
    #9 arhs, Oct 1, 2007
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