SOLVED [SOLVED] Trial license limit!

[mencargo]

I want to migrate a server from an old OS version.
Created a new one with a trial license but in the Transfer Tool I get "Error: Because the destination server’s license is limited to 30 accounts"
How am I supposed to transfer the server?

 

[Spirogg]

I want to migrate a server from an old OS version.
Created a new one with a trial license but in the Transfer Tool I get "Error: Because the destination server’s license is limited to 30 accounts"
How am I supposed to transfer the server?

I think you could put in for a support request and when you in the support portal you can select customer service. then request a developers lic with the limit you need for the accounts your transferring so they can allow the dev lic or another trial lic with the amount of accounts to transfer.

I waited once till the end of the month and purchased a lic for 4 days prorated and did a transfer.

but I think putting in a request to customer service is the best way to get it handled.


hope this helps
Spiro

 

[Spirogg]

cPanel ID

tickets.cpanel.net

 

[mencargo]

yep, there are special "transfer licenses", this is getting ridiculous...
anyway, solved

 

[cPRex]

@Spirogg - it wouldn't be a developer license, but we do have migration licenses our Customer Service team can issue specifically for people in this situation.

@mencargo - I'm glad you were able to get that resolved!

 

[Bhavnish]

Hello


I have also the same issue with cPanel

 

[cPRex]

@Bhavnish - just contact our Customer Service team at [email protected] and they will help!