Some accounts not in WHM lists - parked Domain?

KimBO

Well-Known Member
Sep 2, 2004
69
0
156
Hello...

a very strange issue - we have a customer account which are not shown in the account list... furthermore his "normal" domain is shown in "List Subdomains" as parked (<- its not!)... However, also in the "list Parked Domains" this customer with the domain does not show up... (only in "list subdomains")...

How can we fix it, that the domain is shown in the account list?

Furthermore were are the settings for the parked domains in the system - maybe we have to fix it manually...

Thx and greetings...

KimBO
 
Last edited:

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,465
30
473
Go on, have a guess
The first thing to try would be:

/scripts/updateuserdomains

And then check that the users account file is correct in /var/cpanel/users/account