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Some domains receiving, some not, none sending...

Discussion in 'E-mail Discussions' started by moosemoose, Feb 24, 2008.

  1. moosemoose

    moosemoose Member

    May 24, 2006
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    I just took out a lease for a new dedicated server, upgrading from two completely separate VPS accounts with different hosts.

    Using cpmove I hauled all the accounts from the 2x VPS over to the dedicated, and then change nameservers to ns1 and (the hosting company set up the NS stuff for me as I'm a newbie with that). Previously, on the VPS boxes, NS have always been the registrar (e.g. namecheap), and I've used their control panels for subdomains and A records etc.

    The sites, databases and everything else seem to be fine.

    I tried to send a test email from outside, while tailing the mail log, and get this:

    2008-02-24 01:30:56 [] F= rejected RCPT : Unrouteable address
    The reject message in Google Mail is as follows:
    Received: by with SMTP id z3cs122858wfo;
    Sat, 23 Feb 2008 17:30:56 -0800 (PST)
    Received: by with SMTP id n5mr810156wfg.177.1203816653700;
    Sat, 23 Feb 2008 17:30:53 -0800 (PST)
    Return-Path: <>
    Received: by with SMTP id n5mr0000000wfg.177;
    Sat, 23 Feb 2008 17:30:53 -0800 (PST)
    Message-ID: <>
    From: Mail Delivery Subsystem
    Subject: Delivery Status Notification (Failure)
    Date: Sat, 23 Feb 2008 17:30:53 -0800 (PST)
    This is an automatically generated Delivery Status Notification
    Delivery to the following recipient failed permanently:
    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 13): 550 Unrouteable address
    ----- Original message -----
    Received: by with SMTP id n5mr810139wfg.177.1203000000337;
    Sat, 23 Feb 2008 17:30:50 -0800 (PST)
    Received: by with HTTP; Sat, 23 Feb 2008 17:30:50 -0800 (PST)
    Date: Sun, 24 Feb 2008 01:30:50 +0000
    From: "moosemoose"
    Subject: test
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    Content-Type: text/plain; charset=ISO-8859-1
    Content-Transfer-Encoding: 7bit
    Content-Disposition: inline
    Content-Type: text/html; charset=ISO-8859-1
    Content-Transfer-Encoding: 7bit
    ----- Message truncated -----
    Is there anything you can suggest? Should I change round nameservers, or should I just move the majority back to their original VPS' and try to figure this out on non-critical domains?

    I wouldn't have moved it so hastily, but I had no idea that all mail would just die like this.

    The only mail I'm getting through is junk. Tailing the mail log just keeps throwing up Unrouteable Address

    Dedicated Server Setup is:

    WHM 11.15.0 cPanel 11.18.1-R20683
    CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0
    VPS 1 Setup:
    WHM 11.15.0 cPanel 11.18.1-R20683
    CENTOS Enterprise 4.6 i686 on xen - WHM X v3.1.0 
    VPS 2 Setup:
    WHM 11.15.0 cPanel 11.18.1-R20683
    CENTOS Enterprise 4.6 i686 on virtuozzo - WHM X v3.1.0
    I'll ignore the email for all but three domains - as they're the only ones that are critical to be working 0900 GMT tomorrow.

    The strange thing is that seemingly receiving email to two of those domains works, but the other does not function.

    If I tail exim's log ( tail -f /var/log/exim_mainlog, I can see fails all the time:

    2008-02-24 20:01:47 [] F=<> rejected RCPT <>: Unrouteable address

    Is there anything I can do?
  2. Arhineus

    Arhineus Well-Known Member

    Nov 1, 2005
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    What is the results of the following?

    # exim -bt

    Maybe the domain isn't in /etc/localdomains ?

    Just guessing here...

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