some email addresses on one domain cant receive emails

[xanadu]

Lets say mydomain .com has 10 email users some users can receive email from remote domains but others can't, senders to those that are not receiving emails get the message 'No Such User Here'.

It appears that those emaill addresses that were created very recently are the only ones impacted.

Simply put [email protected] receives emails from everywhere, [email protected] does not receive emails.

Help please

 

[keat63]

I assume you are a web site owner, with a CPanel hosting package, and not a root administrator with WHM ?

If so

You have a few tools at your disposal.
Under the email section of Cpanel, you could take a look at 'Track Delivery', see if there are any entries related to those users.
Also check that box trapper is not enabled on those accounts, or that you don't have any global or user filters configured.

 

[xanadu]

Thank you for your response. It is one of several servers and I am the root admin with WHM.

The server in question has 20 domains hosted all without mail problems except this one domain.

Thanks again for helping.

 

[keat63]

In which case, i'd start looking in :

var/log/maillog
var/log/exim_mainlog
var/log/exim_rejectlog

 

[cPanelLauren]

Hello,

It also sounds as though there may be an issue with the MX record, or something like a problem with Split delivery?