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Some email not being delivered to client

Discussion in 'E-mail Discussions' started by bmcclure, Jun 9, 2003.

  1. bmcclure

    bmcclure Well-Known Member

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    There is a list that a clietn subscribes to. He was receiving it before, then he switched to us for hosting and now doesn't receive it. Sorry, this is quite long, but here's what happens when I try to deliver it from the queue. Any ideas?


    Message 19O2CM-0001Fi-00 is not frozen
    delivering message 19O2CM-0001Fi-00
    LOG: 0 MAIN
    == zone@gate.marquis.fr R=lookuphost defer (-1): host lookup did not complete
    Connecting to mail01.onetelnet.ch [195.129.58.3.25] ... connected
    SMTP<< 220 mail01 ESMTP Exim 3.35 #1 Mon, 09 Jun 2003 09:25:36 -0800
    SMTP>> EHLO one.andhosting.com
    SMTP<< 250-mail01 Hello one.andhosting.com [64.241.226.79]
    250-SIZE
    250-PIPELINING
    250 HELP
    SMTP>> MAIL FROM: SIZE=9875
    SMTP>> RCPT TO:
    SMTP>> DATA
    SMTP<< 452 space shortage, please try later
    SMTP<< 503 No sender yet given
    SMTP<< 503 MAIL FROM command must precede DATA
    SMTP>> QUIT
    LOG: 0 MAIN
    == leuzinger@onetelnet.ch T=remote_smtp defer (0): SMTP error from remote mailer after MAIL FROM: SIZE=9875: host mail01.onetelnet.ch [195.129.58.3]: 452 space shortage, please try later
    Connecting to dove.net.au [210.9.95.120.25] ... failed
    LOG: 0 MAIN
    dove.net.au [210.9.95.120]: Connection refused
    LOG: 0 MAIN
    == mtdaod@dove.net.au T=remote_smtp defer (111): Connection refused
    Connecting to gatekeeper.endemann.de [194.231.30.130.25] ... connected
    SMTP<< 220 gatekeeper.endemann.de ESMTP Sendmail 8.11.6/8.11.6; Mon, 9 Jun 2003 17:44:21 +0200
    SMTP>> EHLO one.andhosting.com
    SMTP<< 250-gatekeeper.endemann.de Hello [64.241.226.79], pleased to meet you
    250-ENHANCEDSTATUSCODES
    250-EXPN
    250-VERB
    250-8BITMIME
    250-SIZE
    250-DSN
    250-ONEX
    250-ETRN
    250-XUSR
    250 HELP
    SMTP>> MAIL FROM: SIZE=9875
    SMTP<< 250 2.1.0 ... Sender ok
    SMTP>> RCPT TO:
    SMTP<< 450 4.7.1 ... Relaying temporarily denied. Cannot resolve PTR record for 64.241.226.79
    LOG: 0 MAIN
    SMTP error from remote mailer after RCPT TO:: host gatekeeper.endemann.de [194.231.30.130]: 450 4.7.1 ... Relaying temporarily denied. Cannot resolve PTR record for 64.241.226.79
    SMTP>> QUIT
    Connecting to mail.gtn.com [194.77.9.37.25] ... connected
    SMTP<< 220 mail.gtn.com ESMTP VNWD; Mon, 9 Jun 2003 17:35:43 +0200 (MET DST)
    SMTP>> EHLO one.andhosting.com
    SMTP<< 250-mail.gtn.com Hello [64.241.226.79], pleased to meet you
    250-8BITMIME
    250-SIZE 209715200
    250-ONEX
    250-ETRN
    250-XUSR
    250 HELP
    SMTP>> MAIL FROM: SIZE=9875
    SMTP<< 250 ... Sender ok
    SMTP>> RCPT TO:
    SMTP<< 450 ... Relaying denied
    SMTP>> QUIT
    LOG: 0 MAIN
    == drno@spider.de T=remote_smtp defer (0): SMTP error from remote mailer after RCPT TO:: host mail.gtn.com [194.77.9.37]: 450 ... Relaying denied

    cPanel.net Support Ticket Number:
     
  2. davidmxs

    davidmxs Member

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    Add reverse-dns

    Hello Ben,

    Some mail servers may reject connections from IP addresses which have no reverse-DNS (PTR record assigned).

    To fix this problem you only have to add reverse-DNS entry for your server IP. (i.e. 64.241.226.79 --> one.andhosting.com)


    ;)

    cPanel.net Support Ticket Number:
     
    #2 davidmxs, Jun 9, 2003
    Last edited: Jun 9, 2003
  3. bmcclure

    bmcclure Well-Known Member

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    Sorry for the question, but what can I do to add the reverse DNS record? We share our IP block with our other web hosting company as well, does that matter?

    cPanel.net Support Ticket Number:
     
  4. bmcclure

    bmcclure Well-Known Member

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    Can anyone tell me how to create a reverse dns record for just one IP? Thanks.

    cPanel.net Support Ticket Number:
     
  5. davidmxs

    davidmxs Member

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    Normally your isp is the responsible to setup the reverse-dns.

    Only ask your isp to add the reverse-dns entry from <<your ip address>> to <<server name>>.

    64.241.226.79 --> one.andhosting.com

    It does not matter if you share your IP with other domains.

    Wait 24-72 hours for propogation to complete.

    cPanel.net Support Ticket Number:
     
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