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Some kind of bug of cpanel on exim?

Discussion in 'E-mail Discussions' started by LeonXjm, May 10, 2012.

  1. LeonXjm

    LeonXjm Member

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    I found a spamer on my hosting server yesterday, I suspended the account(end user) and re-checked the log today.(/var/log/exim_mainlog) then I found out that user is still using the account and sending spam mails.

    When I came back to cpanel, check the end user account, can not find it, checked /etc/userdomains, nothing found.

    That is some kind of bug? When account was suspended and the spammer still can use the client to sending mails?
     
  2. LeonXjm

    LeonXjm Member

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    Up Up, come on guys, I need help on this issue
     
  3. ruzbehraja

    ruzbehraja Well-Known Member

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    Did you remove the email from the mail queue?

    It may be queued emails which are still going out.

    If I understood right,

    You suspended the account
    The mails continued
    The account was not visible in WHM.

    Do be patient for people to reply as this is a voluntary forum.

    if your issue is urgent then open a cpanel ticket.
     
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