SOLVED Some of the server’s DNS resolvers fail to respond.

exxhal

Member
Dec 26, 2017
6
0
1
Antwerp
cPanel Access Level
Root Administrator
Hello,
I have some trouble whit my DNS resolvers.
I got 2 ip's , one is working fine but the other not ?
i have ns1.example.nl whit ip 54.36.xx.xxx
an ns2.example.nl whit ip 94.23.xxx.xxx
i always get an error from ns2.example.nl
I use the setupresolvconf and that says :
Your resolvers have been successfully configured.
Listed in order, they are:
  1. 54.36.xx.xxx
  2. 94.23.xxx.xxx
everyday i got a email says :
Resolver State
54.36.xx.xxx Normal
94.23.xxx.xxx Failed

I'm not sure what to do .

greats Exxhal
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello,

Are those IP addresses associated with your cPanel server? If so, note that you should use the resolvers provided to you by your hosting provider or data center as opposed to your own name servers. Another option is to use public resolvers. EX:

Public DNS  |  Google Developers

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello,

I'm glad to see the issue was solved. Thank you for updating us with the outcome.