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SOLVED Some of the server’s DNS resolvers fail to respond.

Discussion in 'Bind / DNS / Nameserver Issues' started by exxhal, Dec 26, 2017.

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  1. exxhal

    exxhal Registered

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    Hello,
    I have some trouble whit my DNS resolvers.
    I got 2 ip's , one is working fine but the other not ?
    i have ns1.example.nl whit ip 54.36.xx.xxx
    an ns2.example.nl whit ip 94.23.xxx.xxx
    i always get an error from ns2.example.nl
    I use the setupresolvconf and that says :
    Your resolvers have been successfully configured.
    Listed in order, they are:
    1. 54.36.xx.xxx
    2. 94.23.xxx.xxx
    everyday i got a email says :
    Resolver State
    54.36.xx.xxx Normal
    94.23.xxx.xxx Failed

    I'm not sure what to do .

    greats Exxhal
     
    #1 exxhal, Dec 26, 2017
    Last edited by a moderator: Dec 26, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Are those IP addresses associated with your cPanel server? If so, note that you should use the resolvers provided to you by your hosting provider or data center as opposed to your own name servers. Another option is to use public resolvers. EX:

    Public DNS  |  Google Developers

    Thank you.
     
  3. exxhal

    exxhal Registered

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    The problem was on my providers end.
    Problem solved
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm glad to see the issue was solved. Thank you for updating us with the outcome.
     
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