The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Some one on my server is suspending all accounts on the server

Discussion in 'General Discussion' started by testtubebaby, Nov 24, 2007.

  1. testtubebaby

    testtubebaby Member

    Joined:
    Jul 28, 2007
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Some one on my server is suspending all accounts on the server .. I unsuspend the accounts... after sometime.. it is suspended again...

    I checked reseller privileges for all users and they seem to be fine... we have disabled suspend account privileges for all reseller for now as a temporary fix....

    please advise .. if anyone is aware of such issues?
     
  2. jayh38

    jayh38 Well-Known Member

    Joined:
    Mar 3, 2006
    Messages:
    1,215
    Likes Received:
    0
    Trophy Points:
    36
    Do you use billing software as root or user to automate account processes? I would look into that and obviously look through the logs and trace what is issuing the command.
     
  3. testtubebaby

    testtubebaby Member

    Joined:
    Jul 28, 2007
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    /usr/local/cpanel/logs/access_log isn't showing any entry for /scripts/suspendacct or suspend .

    Might be billing software.. will look into it... if anyone has any other ideas.. please do let me know.
     
  4. Amit Deshmukh

    Amit Deshmukh Well-Known Member

    Joined:
    Jul 1, 2007
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    6
    Root Cause

    First of all, You need to find out what cause this problem. Check WHM to find the cause of suspend account.


    Then only we can assist you in a better way. Otherwise " To many Cook's will spoil the Soop"

    Regards,
    Amit
     
  5. JamesCTotalWeb

    JamesCTotalWeb Well-Known Member

    Joined:
    Mar 20, 2005
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    We had this problem once with Modren Bill ........ after an apache re-build MB would go into a loop and suspend every site.

    It had something to do with a bad curl config ...... we turned off MB automation then re-built apache again with curl and poof issue was gone.

    Not to say this is your issue but it was ours.
     
Loading...

Share This Page