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some problem after transfer account to new server

Discussion in 'General Discussion' started by promak, May 25, 2003.

  1. promak

    promak Well-Known Member

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    after transfer account from old server some problem

    like when i create ftp account for that old account(transfer from old server) like abc.com and create login to abc.com cpanel > ftp manager > username abc password abc > use ftp software > abc.com with user name > abc > password > abc

    can't login!

    in old server when i create ftp account it works but new server with transfer account don't work!

    cPanel.net Support Ticket Number:
     
  2. Damian

    Damian Well-Known Member

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    You need to login using:

    username: abc@abc.com
    password: abc

    Although you only specified 'abc' as the FTP username, all additional ftp users (other than the main account) must login with the full user@domain.com style username.

    cPanel.net Support Ticket Number:
     
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