Some serious problems with incremental backups

Hello.....

Currently using cPanel 11.24.4-R32603 - WHM 11.24.2 with incremental backups enabled.... few days ago, I restored my first account (previously deleted) from incremental backups.... then...

Can somebody confirm this???

- rsync, or cpanel incremental backup script, does not take care of permissions over files..... by example, if client did "chmod" to 777 a folder or file, but no file or data is added/removed/modified inside, the modified date is the same, so incremental backup does not stored this new information (permissións)........ sometimes you will have to fix manually permissións over files or folders for the websites to run...

- mysql.sql............... Wow!!!! the mysql.sql is not being updated!!!!!!!!!!!!! So new mysql-users are not being stored into package backup the incremental way!?!?!?!?! This king of incremental backup can hurt your head when restoring a user with 8-9-10 mysql-users......

- The mysql folder of an account will have always new databases stored as sql files, but old ones (also deleted ones) may be there forever...... it seems...... it is a bit sad, as they may be restored althought client remove them time ago...

Also for my restore of yesterday, a recent addon domain configured by my client was not "imported" when restoring...... had to do it manually.

It seems incremental backups is such a pain! It is a great sollution when you want to not overload your server when backing-up, as it is quick and not heavy, but cpanels scripts have too many "holes".

Anybody can confirm?

I think I am returning complete backups, but need to modify the cpbackup script to not gzipping the tars..........

Thanks.

 

........... for me is becoming neccessary something like incremental backup, since, althought modifying cpbackup to nocompress tars to gz, storing at tars Gb and Gb of the same files each night is overloading my server and the backups are still live working at 10.00am in the morning, so clients may face to 18-24 loads....

It is a pity incremental backup is INCOMPLETE, because it seems to be just it....... i think it is incredible it is a "production" feature which, by example, does not take care of update mysql.sql file with mysql users data.......................... no one tested neither programmers thought of it????

 

Still the same at:
cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9 RELEASE

- No update of "mysql.sql" (old users remain and new users of mysql are not backed up)
- No update of "addons" (the same, but for addon domains... no update at all, so new will be lost and old remain)
- No removal of old sqls at mysql folder........ the old databases, although they are removed, are not deleted from this folder, so it will be restored if backup restored.......
- No update of "nobodyfiles" (......)
- No removal of old zones at "userdata" folder... old subdomains and addon domains remain there..
- The same for "vf", "va" and "vad" folders
- No update for "sds" and "sds2" files......... old subdomains and addon domains remain there..

At least, "cp" folder seems updated....

IMHO, I think it is long time enough for Cpanel to update their pkgacct scripts or cpbackup scripts so incremental backups just run OK..........

Running this way, I think incremental backup is better for Beta versions or EDGE, because if you are using it, if you need to restore something you'll get:

1) old mysql databases, removed months ago, are restored!!!?!?!?
2) CORRECTED - Exactly the same with mysql users... old mysql databases, removed months ago, are restored, BUT since the file is not updated, new mysql users configured during this months are not included and not restored!!!!
3) old and removed months ago addon domains are there!!!!!!
4) also the old subdomains client had removed months ago are there!!!
5) HUGH!!! The new addon domains, are created only at DNS level, but Apache misses the subdomain/addon domain so it is not created!!!!!!

Do you think, Cpanel guys, this is RELEASE for more than a year?? This scripts from you may do many hostmasters to face serious problems with some clients.....

Cpanel programmers should update correctly the cp files and later, do incremental over homedir....... I think it is easy easy........

---

Have just opened a ticket with exactly this content..... will update this.