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Some subdomains stopped working

Discussion in 'General Discussion' started by Rakaris Bakaris, Mar 23, 2015.

  1. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Hello,
    I have noticed that some subdomains stopped working for zone. The failed domains are with one of the following characteristics:
    1) contains 'sh';
    or
    2) contains others '-' and '.' (both).

    Where can be a problem?
    Thanks!
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do you have root access to this system? If so, could you open a support ticket using the link in my signature so we can take a closer look? It's difficult to troubleshoot this type of issue without actually seeing the domain name (and it's zone) and verifying if it loads correctly.

    Thank you.
     
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  3. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Strange, but problem has disappeared after we have created other DNS record on zone.
    Thanks, if the problem will repeat, I will write the post.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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