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Some visitors can only access my websites through a proxy?

Discussion in 'General Discussion' started by andye, Aug 1, 2008.

  1. andye

    andye Registered

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    Hello,

    WHM newbie, but to date have had no problems at all. Over the past couple of weeks some of my users have had problems getting on to my website. I have not changed anything, apart from updating the server software, but it appears some people simply arrive on "server cannot be found PCBD" messages, while others find the site fine and browse as normal?

    Some people are subsequently able to get on through a proxy but I was wondering if there is a setting in WHM that might be preventing some people from accessing my websites.

    Many thanks

    Andy
     
  2. bullethost696

    bullethost696 Well-Known Member

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    Location:
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    Can your users ping the website?
    Can they do an nslookup to your site?
    Is it particular ISP's that your vistors have issues with?
    Are your Name Server Resolvers setup correctly?
     
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