Some websites are not working on Litespeed

Sajawal

Well-Known Member
Sep 10, 2020
57
7
8
Pakistan
cPanel Access Level
Root Administrator
Hi,

I am facing issues on some of my websites, which are not working and display 503 error and I don't know when exactly this issue occurs. There is no space and inode issue.

The logs of one website are mentioned below.


2022-10-25 12:31:01.778587 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Max retries has been reached, 503!
2022-10-25 12:31:01.778594 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] oops! 503 Service Unavailable
2022-10-25 12:31:01.778596 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /knowledge-center/types-companies HTTP/1.1'
2022-10-25 12:31:01.778597 [NOTICE] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php
2022-10-25 12:31:01.778614 [INFO] [2527952] [125.209.98.206:50979:HTTP2-1#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml]
2022-10-25 12:31:02.235790 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] oops! 503 Service Unavailable
2022-10-25 12:31:02.235792 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/verify/verify/verify/protect-yourself/verify/verify/verify/verify/verify/verify/
protect-yourself/verify/protect-yourself/protect-yourself/verify/protect-yourself/protect-yourself/protect-yourself/investor-alerts HTTP/1.1'
2022-10-25 12:31:02.235793 [NOTICE] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php
2022-10-25 12:31:02.235796 [INFO] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] abort request..., code: 4
2022-10-25 12:31:02.235807 [INFO] [2527948] [65.109.67.80:60270#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml]
2022-10-25 12:31:03.037481 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] oops! 503 Service Unavailable
2022-10-25 12:31:03.037485 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/verify/verify/verify/protect-yourself/verify/verify/verify/verify/verify/verif
y/protect-yourself/verify/protect-yourself/verify/protect-yourself/verify/protect-yourself/investor-protection-guideline HTTP/1.1'
2022-10-25 12:31:03.037489 [NOTICE] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php
2022-10-25 12:31:03.037492 [INFO] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] abort request..., code: 4
2022-10-25 12:31:03.037503 [INFO] [2527948] [209.209.11.236:59946#APVH_jamapunji.pk:443] File not found [/home2/bvylwmfq/public_html/503.shtml]


Please let me know what can be issue.

Regards,
Sajawal
 
Last edited by a moderator:

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator
You mentioned there is no space and inode issue, do you mean that your server hard disk is full?
This will affect the writing of temporary files to /tmp directory and result in an error.
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator
Do you see any error in the web server error_log file when you visit the website?

Code:
 / usr / local / apache / logs / error_log
This error can happen on reaching PHP memory_limit on the server. This PHP internal memory limit is normally managed by the php.ini file.
 

Sajawal

Well-Known Member
Sep 10, 2020
57
7
8
Pakistan
cPanel Access Level
Root Administrator
Do you see any error in the web server error_log file when you visit the website?

Code:
 / usr / local / apache / logs / error_log
This error can happen on reaching PHP memory_limit on the server. This PHP internal memory limit is normally managed by the php.ini file.
There is no memory error occurs in error_logs file.

Only below logs occurs.


2022-10-25 14:24:37.114529 [WARN] [2719212] [uds://tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock] Can not start this external application.
2022-10-25 14:24:37.114531 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Max retries has been reached, 503!
2022-10-25 14:24:37.114533 [NOTICE] [2719212] [uds://tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock] Fail all outstanding requests!
2022-10-25 14:24:37.114538 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] oops! 503 Service Unavailable
2022-10-25 14:24:37.114540 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET /protect-yourself/protect-yourself/verify/verify/verify/protect-yourself/protect-yourself/verify
/protect-yourself/verify/verify/verify/protect-yourself/verify/protect-yourself/dispute-resolution HTTP/1.1'
2022-10-25 14:24:37.114542 [NOTICE] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] Redirect: #1, URL: /index.php
2022-10-25 14:24:37.114543 [WARN] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] 503 error on top of 503 error happened, disable custom 503 error page.
2022-10-25 14:24:37.114563 [INFO] [2719212] [185.191.171.41:18566#APVH_jamapunji.pk:443] abort request..., code: 4
2022-10-25 14:24:37.677271 [INFO] [2719212] [46.105.29.21:53000#APVH_hajisonsapps.pk] File not found [/home2/hsapplications/public_html/403.shtml]
2022-10-25 14:24:38.054480 [ERROR] [2719213] [APVH_faizeaam_Sulsphp73:]: Failed to start one instance. pid: -62 Resource limit reached!
2022-10-25 14:24:38.054508 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:]: unlocked pid file [/tmp/lshttpd/APVH_faizeaam_Suea-php73.sock.pid].
2022-10-25 14:24:38.054825 [ERROR] [2719213] [APVH_bvylwmfq_Sulsphp73:]: Failed to start one instance. pid: -62 Resource limit reached!
2022-10-25 14:24:38.054835 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:]: unlocked pid file [/tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock.pid].
2022-10-25 14:24:39.042139 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock.pid].
2022-10-25 14:24:39.042146 [INFO] [2719213] [APVH_bvylwmfq_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_bvylwmfq_Suea-php73.sock
2022-10-25 14:24:39.042256 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_faizeaam_Suea-php73.sock.pid].
2022-10-25 14:24:39.042263 [INFO] [2719213] [APVH_faizeaam_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_faizeaam_Suea-php73.sock
2022-10-25 14:24:38.820874 [NOTICE] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] oops! 503 Service Unavailable
2022-10-25 14:24:38.820885 [NOTICE] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] Content len: 0, Request line: 'GET / HTTP/1.1'
2022-10-25 14:24:38.820887 [WARN] [2719212] [119.160.116.107:19453:HTTP2-1#APVH_jamapunji.pk:443] 503 error on top of 503 error happened, disable custom 503 error page.
2022-10-25 14:24:39.206486 [INFO] [2719211] [APVH_mestex_Sulsphp73:]: locked pid file [/tmp/lshttpd/APVH_mestex_Suea-php73.sock.pid].
2022-10-25 14:24:39.206498 [INFO] [2719211] [APVH_mestex_Sulsphp73:] remove unix socket for detached process: /tmp/lshttpd/APVH_mestex_Suea-php73.sock
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator
Do you have any cache modules for the concerned website?
Have you tried checking by disabling the CSF?
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator