Some weird Email issues

Nivsu

Registered
Oct 3, 2011
2
0
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Root Administrator
Hey everyone,

I am new to the cPanel forum, but I have been a user of cPanel for about 4 years. I have encountered a weird issue with my mail server setup, and I am not too sure what direction to take with it.

I am trying to setup Mail to send and receive my emails <jacob>[at]<nivsu.com> (just incase this post gets crawled with spam :)) using the mail servers:

Incoming - mail.nivsu.com
Outgoing - mail.nivsu.com

Incoming sets up fine, however, when setting up the outgoing, I get this message:


However, I can set up the outgoing mail server to "mail.auroralive.com.au"; and it works fine (points to the same name servers and on the same server etc).

Any ideas or recommendations on a good mail server setup?

Cheers,

Jacob
Nivsu
 

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,258
463
Hello :)

Upon checking, I do not see an "A" record added for "mail.nivsu.com":

Code:
[~]# ping mail.nivsu.com
ping: unknown host mail.nivsu.com
You will need to ensure the "A" record for "mail" is properly configured at the DNS host for "nivsu.com".

Thank you.