dmmedina74

Registered
Oct 2, 2018
1
0
1
Mexico
cPanel Access Level
Website Owner
Hi, when I log in to my account this message appears:

The system failed to create the file “/home/username/.cpanel/datastore/.tmp.85df.MOUNTS_CACHE__proc_mounts” with permissions “0600” (as EUID: 563, EGID: 563) because of the following error: No such file or directory

I cannot see any of my email accounts, what do I do?
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
Hi @dmmedina74

Does
Code:
/home/$user/.cpanel
and
Code:
/home/$user/.cpanel/datastore/
both exist? You should be able to see both of these in your file manager if you're unable to use SSH.

Thanks!