Sometimes websites are download instead of loading...

thanasis

Well-Known Member
Nov 24, 2017
73
4
8
Greece
cPanel Access Level
Root Administrator
Hello all,
sometimes websites are downloading instead of loading.
I do a PHP-FPM restart and everything are OK.
I check the Apache Status and i 've lot of "Open slot with no current process"

What cause this problem?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hi @thanasis

Great, thank you for opening a ticket. I've noted it and I'll be watching its progress. In the meantime you might want to check the php-fpm logs for anything of note. You can find them here:

Code:
/opt/cpanel/ea-phpXX/root/usr/var/log/php-fpm/error.log