The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sorry, a DNS entry already exists issue

Discussion in 'Bind / DNS / Nameserver Issues' started by Maquiavelo, Dec 3, 2005.

  1. Maquiavelo

    Maquiavelo Member

    Joined:
    Mar 26, 2004
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Greetings,

    I've used the search option, I've looked everywhere, google etc and this issue is driving me insane.

    Ok info:

    WHM 10.8.0 cPanel 10.8.1-R10
    CentOS 3.5 i686 - WHM X v3.1.0


    A user added a domain.com to his account as an addon, then he purchased a separate account to have this domain hosted, so he deleted the domain as addon and we tried to set it up for him.

    Big mistake:
    Adding dns entry
    Sorry, a DNS entry for domain.com already exists, please delete it first.

    It's not a zone in the DNS functions, I personally checked EVERY servers in the DNS clusters for files in /var/named and in /etc/named.conf with a reference to domain.com I checked ALL of the httpd.conf for said domain; nothing.

    Please, someone shed some light on this, whm it's being very buggy :s
     
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    Did you check that the zone file didn't exist in /var/named/*? Also, check that the domain isn't mentioned in any of the cPanel account files in /var/cpanel/users/*
     
  3. Maquiavelo

    Maquiavelo Member

    Joined:
    Mar 26, 2004
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    That's correct, no zone file domain.com is in /var/named/ nor an entry in /etc/named.conf and nothing returned from cat * | grep domain in /var/cpanel/users/
     
  4. Maquiavelo

    Maquiavelo Member

    Joined:
    Mar 26, 2004
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    bump.


    Help :(
     
  5. aby

    aby Well-Known Member

    Joined:
    May 31, 2005
    Messages:
    638
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    India
    Normally you should see some entries for that domain in any of the files above mentioned. If you are sure that no such entry is there, you can open a case with the cpanel or else can let an admin to it for you.
     
  6. Maquiavelo

    Maquiavelo Member

    Joined:
    Mar 26, 2004
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Hello,

    Well, there are none :P, I'm a L3 Sys Admin and this is the first time I've experienced this, I've "installed" the domain manually in named/apache but the user cannot manage it through cpanel.


    Any ideas how I can do this?, I added the domain in the XDNS in /var/cpanel/users/useraccount but he still can't manage it.
     
  7. SACHIN

    SACHIN Guest

    Sorry, a DNS entry for raghu.com already exists, please delete it first

    Hello,

    I am having reseller account.

    Whenever I terminate any account from my whm and try to recreate I get the following error.

    "Sorry, a DNS entry for raghu.com already exists, please delete it first (from all servers in the dns cluster)"

    I checked on my server and found the entry in named.conf only.

    As the server is reinstalled I am getting this error, before that I was not getting such problem.

    So is it possible to have a solution for this?

    Thanks in advance.

    Thank You,
    Sachin.
     
Loading...

Share This Page