Sorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster)

Pricop

Registered
Apr 10, 2014
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cPanel Access Level
Reseller Owner
finally created an account, thought never gonna pass the "Random Question" in registeration page, anyways.

I removed a hosting domain, and i'm to create a new one for the same domain but I keep getting this error A DNS entry for “domainname.com” already exists, remove it from all servers in the DNS cluster first.

I know, I have to remove the DNS from DNS zone, but I have DNS zone in whm cpanel. I only see DNS MX Entry, and Eidt Zone Templates under DNS Functions.

any help would be aprreciated.


Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello :)

It seems like your web hosting provider might not have provided you with the ability to delete a DNS zone. Please contact them to have the zone deleted or to have that featured granted to your reseller account.

Thank you.