Hello everyone,
This is my first thread so please keep that in mind. :D
I created an account, milos.techohost.com, in WHM and it was working fine until it randomly disappeared from the "List Accounts" list. I looked in the "Terminate Account" page and I found it there and on every other accont page where you need to select your account for something. The account was still working at the time, but wasn't showing up on the "List Accounts" list.
I then decided to terminate the account and add it again. I checked the "Keep DNS Records" which now, I think might of been the problem.
When, after that, I went to add the account again and added it like this:
Domain: milos.techohost.com
User: milos
Password: XXXXXXXXXX
--- The other checkboxes were all automatically filled in by the plan so I won't write them.
Then, I get the error: "Sorry, a DNS entry for milos.techohost.com already exists, please delete it first (from all servers in the dns cluster)"
I try with a perfectly working domain I registered, milos-i.com, but the same problem happened, just with that domain instead of milos.techohost.com.
What the amazing thing is that the websites work when you go to either of them, (the domains show a "Apache is working -- success sort of page, not my default homepage which was probably deleted, but that doesn't matter, I have all my files) but I can't login to cPanel or FTP or anything else with my usual password. It just rejects it. If I login to the cPanel or FTP using the Administrator password then the whole URL changes to the Administrator cPanel or FTP pages.
I need help DESPERATELY -- I really want this to start working properly again, preferably with the milos-i.com domain.
This is my first thread so please keep that in mind. :D
I created an account, milos.techohost.com, in WHM and it was working fine until it randomly disappeared from the "List Accounts" list. I looked in the "Terminate Account" page and I found it there and on every other accont page where you need to select your account for something. The account was still working at the time, but wasn't showing up on the "List Accounts" list.
I then decided to terminate the account and add it again. I checked the "Keep DNS Records" which now, I think might of been the problem.
When, after that, I went to add the account again and added it like this:
Domain: milos.techohost.com
User: milos
Password: XXXXXXXXXX
--- The other checkboxes were all automatically filled in by the plan so I won't write them.
Then, I get the error: "Sorry, a DNS entry for milos.techohost.com already exists, please delete it first (from all servers in the dns cluster)"
I try with a perfectly working domain I registered, milos-i.com, but the same problem happened, just with that domain instead of milos.techohost.com.
What the amazing thing is that the websites work when you go to either of them, (the domains show a "Apache is working -- success sort of page, not my default homepage which was probably deleted, but that doesn't matter, I have all my files) but I can't login to cPanel or FTP or anything else with my usual password. It just rejects it. If I login to the cPanel or FTP using the Administrator password then the whole URL changes to the Administrator cPanel or FTP pages.
I need help DESPERATELY -- I really want this to start working properly again, preferably with the milos-i.com domain.
