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Sorry for the inconvenience! on cpanel and webmail

Discussion in 'E-mail Discussion' started by upsforum, Nov 25, 2009.

  1. upsforum

    upsforum Well-Known Member

    Jul 27, 2005
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    I run # df -k and I get this:

    Filesystem 1K-blocks Used Available Use% Mounted on
    /dev/sda1 1510032 1503956 0 100% /
    none 500612 0 500612 0% /dev/shm
    /dev/sda7 133618600 53631280 73199860 43% /home
    /dev/sda6 505604 17342 462158 4% /tmp
    /dev/sda2 8064304 5921616 1733032 78% /usr
    /dev/sda3 8064304 6015112 1639536 79% /var
    /tmp 505604 17342 462158 4% /tmp

    you can see that " / " partition is full nut I remove the files and if I run /scripts/fixquotas I dont resolve the problem, df return always this status for " /" partition

    this is complete messager error that is see in cpanel and webmail page:

    "Sorry for the inconvenience!

    The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.
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  2. ChrisRHS

    ChrisRHS Well-Known Member

    Jul 12, 2006
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    Your ' / ' is full, and quotas have nothing to do with it. That is the file system you are looking at. You need to remove some files from the directory. Check the /root directory, and remove any unneeded files. Other directories such as /etc and /usr are also located on that partition, which is why cPanel is complaining that it is full. Check your log files for Apache under /usr/local/apache/logs as well.
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  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst Staff Member

    Nov 5, 2008
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    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    What ChrisRHS has posted above is correct; the root partition, that is, mounted at "/", is at 100% full capacity and will need to be reviewed by the applicable systems administration team to help clean-up disk usage where possible. As a future precaution, when provisioning new systems it may also help to consider increasing the size of the affected partition so that the issue is less likely to occur.
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