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Sorry, you do not have access to the domain

Discussion in 'E-mail Discussion' started by Mohamed Shaarawy, Feb 6, 2017.

  1. Mohamed Shaarawy

    Mohamed Shaarawy Registered

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    all emails disappeared from my cpanel
    by the way i change files ownership in server root /

    also i can't create new emails i get this message

    Sorry, you do not have access to the domain 'domain.com'
     
  2. Eminds

    Eminds Well-Known Member

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    if you have changed the ownership to root then obviously you will not be able to navigate through any of the emails ... you need to change the ownership back to what it was before.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello,

    Could you elaborate a little more on this statement? What specific changes or commands did you run?

    Thanks!
     
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  4. NOC_Serverpoint

    NOC_Serverpoint Well-Known Member

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    Can you please try this command and see if that fix the issue.

    /scripts/upcp --force
    /scripts/mailperms

    Thank you,
     
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